PRIVACY POLICY
Last Updated: October 2025
This Privacy Policy explains how Haircut At Home (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit haircutathome.ca or use our services.
By using our website or booking a service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide, improve, and personalize our mobile haircut and grooming services.
Information You Provide:
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Full name
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Contact details (phone number, email address)
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Service address or postal code
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Payment information (processed securely via third-party providers)
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Optional information such as notes, preferences, or special requests
Information Collected Automatically:
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IP address and browser type
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Device information and operating system
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Pages visited and time spent on the site
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Cookies and analytics data (via tools such as Google Analytics and Wix Analytics)
2. How We Use Your Information
We use your personal information to:
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Process and confirm your booking
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Communicate with you about appointments or promotions
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Deliver services at your location
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Improve our website and service experience
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Send marketing emails or SMS (only with your consent)
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Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
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Trusted service providers (e.g., payment processors, email/SMS providers, and booking tools) to perform services on our behalf
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Professional stylists and barbers assigned to your appointment (only relevant contact details)
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Legal authorities, if required by law or to protect against fraud, abuse, or threats
All third parties handling your data are required to maintain strict confidentiality and data protection standards.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze traffic, and improve our website’s performance.
You can disable cookies through your browser settings, though some features of the site may not function properly as a result.
5. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill the purposes described above, or
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Comply with legal obligations and business requirements.
When data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement reasonable physical, digital, and administrative safeguards to protect your data from unauthorized access, loss, or misuse.
While we take all precautions, no method of transmission over the internet is 100% secure. You use our website and services at your own risk.
7. Your Rights
Under Canadian privacy laws, you have the right to:
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Access and review your personal data
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Request correction of inaccurate information
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Withdraw consent to marketing communications
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Request deletion of your data (where applicable by law)
To exercise any of these rights, please contact us at bookings.haircutathome@gmail.com.
8. Email & SMS Communications
By providing your contact details, you may receive transactional or promotional messages related to your appointments or our services.
You can unsubscribe or opt out anytime by clicking “Unsubscribe” in an email or replying “STOP” to SMS messages.
9. Third-Party Links
Our website may include links to external websites or third-party platforms (e.g., payment processors or social media).
We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before sharing information.
10. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect personal data from minors. If we become aware that such information was provided, it will be deleted promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available at haircutathome.ca/privacy-policy. Continued use of our website after updates means you accept the revised policy.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or how your information is handled, please contact us: